Privacy Policy
Last updated:
1. Scope
This Privacy Policy explains how generacontent.sbs (“we,” “us”) collects, uses, stores, and shares personal data when you use our subscription AI tool available at generacontent.sbs (the “Service”).
We process personal data in accordance with Japan’s Act on the Protection of Personal Information and related regulations.
2. Personal data we collect
- Account and subscription data: name, email address, password (if applicable, we typically store secure credential hashes), billing/subscription status, and plan information.
- Usage and analytics data: IP address (or approximate location derived from it), device identifiers, browser/app identifiers, pages viewed, and interactions with the Service.
- Content you submit: prompts and other text you enter to generate content, and the generated output you request (together, “User Content”).
- Support data: information you provide when you contact us (e.g., email content, request details).
3. How we use personal data
We use personal data for the following purposes:
- To provide the Service and deliver generated content based on your requests.
- To manage accounts and subscriptions (including access control and billing-related administration).
- To operate, maintain, and improve the Service, including debugging and performance optimization.
- To analyze usage and usage quality (analytics), including security and fraud prevention.
- To communicate with you about the Service, updates, and support requests.
- To comply with legal obligations and enforce our terms/policies.
4. Legal basis (Japan)
We process personal data in connection with the Service in a manner consistent with the requirements of Act on the Protection of Personal Information.
5. Sharing and third parties
We may share personal data with:
- Service providers (processors): hosting, infrastructure, email delivery, analytics, customer support, and other vendors that help us operate the Service.
- Business transfers: if we are involved in a merger, acquisition, or asset sale.
- Legal/rights protection: where necessary to comply with law, respond to lawful requests, or protect our rights and safety.
We require appropriate confidentiality and safeguards from recipients where applicable.
6. Cookies and similar technologies
We use cookies and similar technologies to operate the Service and to collect usage analytics.
For any “outward transmission”/third-party use of user information via cookies or similar technologies, we provide the required disclosures and, where applicable, obtain consent in accordance with Telecommunications Business Act (Japan) (as amended; cookies/user information outward transmission rules) before transmitting such information to third parties.
7. Storage, retention, and security
We store personal data for as long as necessary for the purposes described in this policy, including to provide the Service, administer subscriptions, resolve disputes, and comply with legal obligations.
We maintain administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction.
8. International transfers
The Service may involve processing of personal data in countries other than Japan. Where required, we take steps to ensure an appropriate level of protection for such personal data under applicable laws and our contractual arrangements with service providers.
9. Your rights and choices
Depending on the applicable requirements under Act on the Protection of Personal Information, you may request access to, correction of, or deletion of your personal data, and other actions available to data subjects.
To exercise rights, contact us using the details in Section 12. We may need to verify your identity before processing your request.
10. Subscription and transaction notices
Where the Service is marketed/sold via internet sales to consumers, we provide required disclosures under Act on Specified Commercial Transactions, including our business identity/contact and, when applicable, additional written disclosures for Specified continuous services (特定継続的役務提供).
11. Children’s privacy
The Service is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us and we will take appropriate steps.
12. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Business name: generacontent.sbs
Legal form: Kabushiki Kaisha (K.K.)
Address: 1-3-2 Shibuya, Shibuya City, Tokyo 150-0002, Japan
Email: [email protected]
Phone: +81 680 800 7915
VAT / tax registration number: T3011001050001
Company registration number: 07725758
Representative: Sara Klein (Managing Director)
13. Changes to this policy
We may update this policy from time to time. If we make material changes, we will post the updated version on this page and update the “Last updated” date.